Who we Are
Alice Springs Town Council is an organisation shaping the future of this iconic central Australian town. We offer our 200+ team members across our three sites, opportunities for professional growth, competitive benefits, and the chance to contribute to a vibrant and culturally rich community. Our vision of a brighter future, a prosperous and cohesive community.
We aspire to be modern, inclusive and innovative, bridging divides and forging new paths. We want to bring our community together, to celebrate this unique place of gathering where the world meets the oldest living culture on Earth.
Our Values
Leadership – our culture, values and accountability are present throughout the organisation
Collaboration – we work in partnership and are better together
Trust – nothing is more important than the trust between the community and ourselves
Respect – we respect people and genuinely care
Authenticity – what we do rings true and we do what we say
Inclusion – we value all people to create a more equal world
Commitment – we consistently strive towards our mission
Determination – we endeavour to continuously improve
The Opportunity
We are currently seeking a Customer Service Assistant to join our friendly and supportive Customer Service team in a casual capacity. In this role, you will play a key part in delivering outstanding customer service and performing a variety of administrative tasks to support the smooth running of our operations.
Please find position Description here
What we would like you to bring to the team
- Excellent customer service and retail sales skills.
- Computer literacy skills, including current MS Office suite and desktop publishing.
- Basic financial skills with the ability to process PO’s and invoicing
- Good written and verbal communication skills.
- Ability to undertake facility opening and closing procedures.
- Ability to work independently and as part of a team.
- Ability to provide emergency assistance as required.
- Provide First Aid certificate (minimum).
- Current Working with Children Clearance (Ochre card)
Our Benefits
In addition to competitive salaries, Council offers the following benefits:
- Paid Domestic and Family Violence leave
- Cultural/ceremonial leave
- Training and development opportunities
- Flexible working arrangements
- Up to 11.5% superannuation (increasing to 12% on 1 July 2025)
- Relocation assistance for eligible positions
- In-house health and wellbeing program
- Employee Assistance Program
- Free admission to the Alice Springs Aquatic Leisure Centre
For more information about this role, please contact Narelle Krollig at NKrollig@asalc.com.au.
